What’s LuxTrust Mobile App and how does it work?

LuxTrust Mobile is an application used to generate one-time password (OTP) based on contextual data. The OTP, used in combination with a password, allows the user to securely log on to banking or online applications, or to sign documents electronically.

How does it work?

The operation data that you enter in your banking or online application are encoded in a coloured mosaic. The mosaic picture (QR code) is displayed and then scanned using the camera of your LuxTrust Mobile App.
Data contained in the mosaic will be decoded by the LuxTrust Mobile application on your mobile device and displayed for confirmation.
To authorize generation of the OTP, the user enters a Passcode (*) or use biometric protection (if supported and allowed by the user).

As the application is activated with a personal key, the mosaic on the screen can only be decrypted by the LuxTrust Mobile App.
You can carry out your transactions safely.

Information:
Mobile network connection is required for online activation. An offline activation is also proposed without mobile network connection.
The LuxTrust Mobile App can be installed on a second mobile device (smartphone or tablet).

(*) The Passcode (6-16 characters) provides secure access to your LuxTrust Mobile App. You will be invited to define it during the activation procedure of your LuxTrust Mobile App.

Legal notice:
Before installation of the LuxTrust Mobile application, please ensure your devices (smartphone, tablet, etc.) are appropriately secured (up-to-date anti-virus, no jailbreak/rooting, protected by a PIN code that is never disclosed with anyone, on a 3-minute stand-by, etc.).
You are responsible for the security of your devices and LuxTrust will accept no liability in case jailbreak/rooted devices are used.
In the event of compromise of your devices, stop use of the LuxTrust Mobile application and immediately notify LuxTrust by telephone.