ServiceDesk Plus SaaS HelpDesk

ServiceDesk Plus SaaS HelpDesk

Business | ManageEngine

Play on PC with BlueStacks – the Android Gaming Platform, trusted by 500M+ gamers.

Page Modified on: February 20, 2020

Play ServiceDesk Plus SaaS HelpDesk on PC

ManageEngine ServiceDesk Plus Cloud for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better.
Requester can also Add, View, Re-Open and Reply requests.

App Features:

* Create, Update, View IT help desk requests
* Filter requests based on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify users and Close requests
* Track time spent by adding Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester & status.
* Reply and View conversations
* Add or update Resolution to a request
* Add & Reply requests with attachments .
* Google Apps & SAML login in addition to the Zoho login

Play ServiceDesk Plus SaaS HelpDesk on PC. It’s easy to get started.

Download and install BlueStacks on your PC
Complete Google sign-in to access the Play Store, or do it later
Look for ServiceDesk Plus SaaS HelpDesk in the search bar at the top right corner
Click to install ServiceDesk Plus SaaS HelpDesk from the search results
Complete Google sign-in (if you skipped step 2) to install ServiceDesk Plus SaaS HelpDesk
Click the ServiceDesk Plus SaaS HelpDesk icon on the home screen to start playing