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ServiceDesk Plus SaaS HelpDesk
ビジネス | ManageEngine
BlueStacksを使ってPCでプレイ - 5憶以上のユーザーが愛用している高機能Androidゲーミングプラットフォーム
Play ServiceDesk Plus SaaS HelpDesk on PC
ManageEngine ServiceDesk Plus Cloud for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better.
Requester can also Add, View, Re-Open and Reply requests.
App Features:
* Create, Update, View IT help desk requests
* Filter requests based on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify users and Close requests
* Track time spent by adding Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester & status.
* Reply and View conversations
* Add or update Resolution to a request
* Add & Reply requests with attachments .
* Google Apps & SAML login in addition to the Zoho login
Requester can also Add, View, Re-Open and Reply requests.
App Features:
* Create, Update, View IT help desk requests
* Filter requests based on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify users and Close requests
* Track time spent by adding Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester & status.
* Reply and View conversations
* Add or update Resolution to a request
* Add & Reply requests with attachments .
* Google Apps & SAML login in addition to the Zoho login
ServiceDesk Plus SaaS HelpDeskをPCでプレイ
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BlueStacksをダウンロードしてPCにインストールします。
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GoogleにサインインしてGoogle Play ストアにアクセスします。(こちらの操作は後で行っても問題ありません)
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右上の検索バーにServiceDesk Plus SaaS HelpDeskを入力して検索します。
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クリックして検索結果からServiceDesk Plus SaaS HelpDeskをインストールします。
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Googleサインインを完了してServiceDesk Plus SaaS HelpDeskをインストールします。※手順2を飛ばしていた場合
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ホーム画面にてServiceDesk Plus SaaS HelpDeskのアイコンをクリックしてアプリを起動します。