Dynamics 365 Remote Assist
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تم تعديل الصفحة في: 31 مارس 2020
Play Dynamics 365 Remote Assist on PC
Upon download, users will have access to Remote Assist free of charge for 90 days. After the 90 day trial period, a paid Dynamics 365 Remote Assist License is required.
Important note: a Microsoft Teams license is required to use Remote Assist*. For more information on how to purchase Remote Assist, contact a Microsoft representative at 1-888-477-7989.
*The 90-day free trial of Dynamics 365 Remote Assist requires a valid Office 365 license, including Microsoft Teams. No additional Dynamics 365 licenses are required. To make or receive calls to a Remote Assist user, remote collaborators must have a device installed with the free or paid version of Teams. Additional hardware and software requirements vary for available features and content.
Features:
• One-to-one video calling
• Add mixed reality annotations in space
• Send and receive messages, images, and files through the text chat
• Annotate on a 2D image capture of the space
• Annotate and share snapshots in low bandwidth scenarios
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 for Field Service
• Ability to link call information and files shared during a Remote Assist for mobile call to the Dynamics 365 Field Service work order
• Ability to initiate a call from Dynamics 365 Field Service mobile app on Android devices only to Remote Assist for mobile app
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