Visual Support

Visual Support

Business | SightCall

Play on PC with BlueStacks – the Android Gaming Platform, trusted by 500M+ gamers.

Page Modified on: November 17, 2019

Play Visual Support on PC

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The app does not allow the remote agent to access any data stored on your device.

Play Visual Support on PC. It’s easy to get started.

  • Download and install BlueStacks on your PC

  • Complete Google sign-in to access the Play Store, or do it later

  • Look for Visual Support in the search bar at the top right corner

  • Click to install Visual Support from the search results

  • Complete Google sign-in (if you skipped step 2) to install Visual Support

  • Click the Visual Support icon on the home screen to start playing

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