Welcome to the Tufts Health Plan member mobile phone app for Employer and Medicare Plans. (Currently this app does not support members with Tufts Health Direct, Tufts Health Unify or Tufts Health Together plans, but it will in the future and members will be notified.)
Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1 – View Claims: including claims summary information, individual claim detail and your cost-share, if applicable.
2 - View Plan Limits: including your specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits. This will default to your current benefit plan coverage.
3 – View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services ( e.g. immunizations or primary care), pharmacy or DME (durable medical equipment).
4 – ID Card: you can view, email or fax your ID card.
5 – Provider Search: you can quickly find network providers that participate with your plan.
When designing the app, we were sure to include the functions that members said they wanted most. Future versions of the app will include additional functions as they become available. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.