The SMA 360° app helps you, as a PV solar power professional, with customer service. It makes it quick and easy for you to plan systems, commission them by scanning a QR code and monitor them. You can use the app to obtain system design data, find step-by-step instructions in the event of repair work and have all relevant information readily available. Whenever you need it.

Planning PV systems at your convenience

In planning, you can save customer data digitally, plan systems to meet specific needs and simulate them directly on site. This enables you to make the subject of solar power easy to understand for customers and offer important decision-making aids at the very first meeting.

Commissioning and monitoring PV systems quickly

The operation area helps you with commissioning and system monitoring. As of now, you can commission inverters by scanning a QR code and thus connect PV systems to the utility grid more quickly and easily. For the purpose of automatic monitoring, register your customer’s system directly in the Sunny Portal monitoring portal via the app. You will then be able to view all the system’s relevant energy and performance data anytime and will be informed of important events without delay. If faults occur, detailed descriptions and suggested solutions as well as easy-to-follow repair instructions will help you provide a particularly efficient service.

Offering customers a wider range of services

Service provides you with up-to-date error analyses, step-by-step repair instructions as well as all relevant documents for the device in question. Obtain important information in advance, save on travel costs to customer premises and have repair work completed on-site more quickly. You can access the inverter’s live data immediately by scanning a QR code.

In brief: The SMA 360° app helps you conduct optimized as well as visually impressive sales negotiations and rectify problems more quickly. SMA thus offers you support on a daily basis in making a professional impression on customers.

Website: https://www.sma.de/en/360app
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