Smart Work - Multi Login, Sales, Project, Service
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Страница изменена: 5 февраля 2020 г.
Play Smart Work - Multi Login, Sales, Project, Service on PC
♦ Attendance Management
- User can mark his/her attendance with his/her image from anywhere.
- GPS location gets recorded as soon as user marks attendance.
- Week wise previous attendance log can be seen in the same module.
- Details on current average log in time can be seen in the same module.
- Attendance roaster enables supervisor to mark attendance of his/ her employees with just one click.
♦ Interactive Maps
- Supervisor can monitor activities of employees with the reference of inbuilt Google map.
- Maps will show complete activity map with activity markers text.
♦ Task Management
- Supervisor can assign tasks to his/her employees using task management module.
- Employee can get alerts for the new assigned task.
- Also, users can see and add follow ups to individual task assigned to them.
- Supervisor can view total activities throughout the task completion with some extensive reports.
♦ Shift Management
- Using this supervisor can allot shift to his/her employees.
- Users can get a new shift roaster as a notification on mobile and can see shift allotted to him/her.
Service Management :
* Enhance customer experience by delivering the expected service in an optimal turn around time.
* Complete Mobilization of Service Technicians to improve utilization and productivity.
* Improve customer retention, increase service delivery, and grow service profits.
Project :
* Manage and schedule project tasks in a single place provides complete visual of staffs, when and who to work on the project.
* Allocating staff properly strengthens successful project completion.
* Successful project execution enables to be within the estimated budget.
* Schedule Reports for Convenience using various filters and formats.
Telephone Call Log & Call Center :
* Efficient real time call logging and presence to improve client interaction and response.
* Simple integration plug and play with leading communication PBX systems (Ericsson, NEC, Miel, Alcatel, Panasonic. etc) directly and seamlessly.
* Analyze and advocate for your callers and track time spent on the customer calls (Peak call time and trends, network utilization).
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