Multitask effortlessly on your PC or Mac as you try out Daktela, a Communication app by Daktela on BlueStacks.
About the App
Daktela brings your contact center right into your pocket, ensuring you never miss a beat while on the go. With its intuitive design, this Communication app provides seamless access to vital features—whether you’re managing calls, sending SMS, or keeping track of ticketing.
App Features
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Ticketing: Manage your helpdesk effortlessly, jotting down emails and comments and tweaking system and custom fields—just like you would on your PC.
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CRM: Access all your contact center contacts and accounts wherever you are. Start calls and send SMS with a tap, and effortlessly update contact details.
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Calls and Chats: Stay connected with live communication channels, ensuring timely service delivery, anytime, anywhere.
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Realtime: Catch up on your contact center’s pulse with the mobile Realtime panel. Monitor waiting and active activities, user status, and breaks.
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Wallboards: Keep everyone in check by viewing live contact center statistics from virtually anywhere.
Experience these features on BlueStacks, bringing a blend of mobility and powerful oversight to your fingertips.
BlueStacks brings your apps to life on a bigger screen—seamless and straightforward.
